Return Policy

Return Policy - MCLIEG.COM

At MCLIEG.COM, we strive to ensure customer satisfaction with our premium alcoholic beverages. If you are not completely satisfied with your purchase, you may return eligible items under the following conditions:

1. Return Period

You have the right to return products within 14 days of receipt without providing a reason.

2. Return Conditions

Products must be unopened, undamaged, and in their original packaging, including labels and seals.
Opened or consumed products cannot be returned for safety and quality reasons.
Returns must include proof of purchase (order confirmation or receipt).

3. Return Process

Initiate the Return: Contact our customer service at [info@mclieg.com/+31 (0)612347564] within 14 days of receiving your order.
Shipping the Return: After receiving approval, send the products to the designated return address provided by our team.
Inspection & Refund: Upon receiving and inspecting the returned items, we will process your refund within 14 days.

4. Return Costs

Customers are responsible for return shipping costs unless the product was damaged upon arrival or there was an error in your order.

5. Refund Policy

If the return meets our conditions, we will refund the purchase amount, including standard delivery costs, within 14 days.
Refunds will be issued to the original payment method used during purchase.