Return Policy
Return Policy - MCLIEG.COM
At MCLIEG.COM, we strive to ensure customer satisfaction with our premium alcoholic beverages. If you are not completely satisfied with your purchase, you may return eligible items under the following conditions:
1. Return Period
You have the right to return products within 14 days of receipt without providing a reason.
2. Return Conditions
- Products must be unopened, undamaged, and in their original packaging, including labels and seals.
- Opened or consumed products cannot be returned for safety and quality reasons.
- Returns must include proof of purchase (order confirmation or receipt).
3. Return Process
- Initiate the Return: Contact our customer service at [info@mclieg.com/+31 (0)612347564] within 14 days of receiving your order.
- Shipping the Return: After receiving approval, send the products to the designated return address provided by our team.
- Inspection & Refund: Upon receiving and inspecting the returned items, we will process your refund within 14 days.
4. Return Costs
Customers are responsible for return shipping costs unless the product was damaged upon arrival or there was an error in your order.
5. Refund Policy
- If the return meets our conditions, we will refund the purchase amount, including standard delivery costs, within 14 days.
- Refunds will be issued to the original payment method used during purchase.
6. Contact Us
For any return-related inquiries, please reach out to our customer service team at [info@mclieg.com/+31 (0)612347564].
Thank you for shopping at MCLIEG.COM!